Frequently Asked Questions

What does the All Inclusive treatment include?

Booking a stay at the Souvenir can be made in advance. be done in several ways

• by sending an email to our email address info@hotel-souvenir.com;
• by phone at (+39) 0541.330104 or by whatsapp at (+39) 0541.333517;
• by going to our website www.hotel-souvenir.com;
• by booking online.

Regardless of which booking method, the best offer and the best internet rate will always be offered. If a better offer is published after your booking, we will immediately update your rate to that of the new offer. The deposit is required upon confirmation of the customer and can be paid in various ways: postal order, bank transfer, credit card. The paid deposit is never lost! You can cancel your reservation up to 2 weeks in advance and recover it in a stay of the same duration up to the following year.

We have 3 car parks and we guarantee a parking space for all customers. In front of the Hotel Souvenir, you will find 3 parking areas for loading and unloading. At check-in, the reception girls will show you where to take your car. We advise you to book your place!. We have 3 car parks 900 meters away by car and 500 on foot. They are not guarded and are not covered by insurance but allow everyone to use their car at any time of the day!

Our Anna is in the kitchen and Barbara is supervising the dining room. Those who choose our full board formula will experience the true flavors of Romagna, discovering that every dish has a life. We select the raw materials closest to home and choose fish and meat from the finest pieces. We knead the pasta and the legendary lasagna early in the morning. The ragù is minced, selected, cut and boiled for hours. Here this is our plus the time we dedicate to our preparations is the most precious gift. Our cuisine is not expressed, our service is traditional at the table, pampered, like you. Each dish followed like a small child, awaited like a child who grows until it explodes in all its flavors when it arrives on your plate.

Is it included in the accommodation price? Breakfast is always included in the accommodation price. Biscuit cakes and fresh pastries. There is no shortage of jams and bio light corners and savory options.

Inform us at the time of booking if you have any dietary requirements and we will do our best to best satisfy your every need.

The Hotel Souvenir is specialized in welcoming children, even small ones. With fresh ingredients, our kitchen prepares soups, purées and baby food every day. Furthermore, a good morning starts in the morning: fresh milk every day. In the dining room: use of high chairs, booster seats, colored saucers and bibs. In the room: cots and beds equipped with linen, side rails, changing tables and bath tubs.

At Souvenir, fun for the little ones is guaranteed! In the courtyard a children's area is freely accessible. A baby parking organizes for them, from Monday to Friday, from 20.00 to 21.30: make-up for children, creative workshops, costume parades and much more (The service is active from the second week of June until the last week of August). And at Solaria Beach, our affiliated beach from 9.30 to 11.30 and from 16.00 to 18.00 they will let loose in the play corner and dance the "baby dance" with the entertainers.

Access to the Wi-Fi network is free and you will be given the password upon check-in. To connect you need to choose the Souvenirhotel network. The coverage concerns the whole hotel!!

Whenever you book, we guarantee you the best internet rate, always corresponding to your requests! Remember! Booking well in advance always guarantees the best offers.

Those who stay at the Souvenir do not need to go to the agency to book excursions, tickets for theme parks or guides. The girls at the reception will take care of booking the tickets for you and delivering them to you.

The room on the day of arrival is available from 01:00 pm, while on the day of departure the room must be vacated by 10:00 am. Maximum availability to leave the rooms even after 10.00 am on the day of departure, if there are no arrivals at the same time you can request our late check-out service.

No problem, upon check-in we will provide you with instructions to return at any time